Become a part of a contemporary culture that celebrates individuality, creativity, and teamwork! We are redefining the essence of hospitality and are looking for energetic, down\-to\-earth team players who thrive by making genuine connections, crafting experiences, and fostering good vibes. MOLLIE ASPEN is a new, 68\-room boutique hotel that occupies a prime location on Paepcke Park in the heart of Aspen, Colorado. Designed by award\-winning studio Post Company, MOLLIE's interiors are subtly inspired by the Aspen tradition of being firmly grounded while gazing abroad \- a seamless blend of understated luxury and residential comfort. The property holds a quiet confidence and commitment to a reduction of excess with interiors that thoughtfully utilize native materials from Aspen and the wider Western region, accentuated with natural woods, earthen ceramics, and hand\-dyed textiles. MOLLIE’s lobby fosters an inviting atmosphere for visitors and locals alike, where the eclectic mix of differing personas is celebrated and upheld. The hotel's food \& beverage programs consists of a lobby bar and restaurant with year\-round outdoor seating and a laid\-back all\-day café. Set atop MOLLIE's top floor is a rooftop pool and terrace that transforms into an intimate lounge by night, with unobstructed views of Aspen Mountain. MOLLIE Aspen has been developed by HayMax Capital, a leading local development firm, specializing in Aspen hospitality and residential development.

Job Description:

Our esteemed team is seeking a highly organized and innovative individual to be Bell Captain. The Bell Captain will play a pivotal role in maintaining the efficiency of our operations and ensuring an exceptional guest experience. The ideal candidate must possess a friendly and approachable personality, coupled with outstanding communication skills.

Job Responsibilities:

• Share personal passion and in\-depth knowledge of our services and amenities with guests to create a welcoming atmosphere.

• Assist the Front Office Manager in overseeing vehicle maintenance and repairs to ensure a well\-maintained fleet.

• Ensure vehicle inspections are done daily thoroughly and accurately. Take in for consistent car washes, cleanout trash, vacuum, etc.

• Take the lead in training and coaching new team members to uphold high service standards.

• Generate and analyze transportation reports 72 hours before guest arrivals.

• Coordinate with relevant teams to update transportation schedules.

• Collaborate with other departments to optimize transportation efficiency and guest satisfaction.

• Maintain accurate records of transportation activities and reports.

• Assume responsibility for covering additional shifts when required, showcasing flexibility and commitment.

• Respond promptly to guest needs and requests, ensuring all concerns are addressed in a timely and satisfactory manner.

• Label all guest luggage or mail in an organized manner.

• Move, load, and unload guest luggage and maintain a professional manner.

• Provide limited concierge services for guests; answer questions about town; provide recommendations for restaurants, etc.

• Keep your communication device on and respond to all calls promptly.

• Strong interpersonal skills and a friendly demeanor.

• Run errands as requested.

• Assist with any other job duties/tasks as needed.

Knowledge, Skills, and Abilities:

• Excellent guest service and problem\-resolution skills.

• Ability to handle multiple tasks and work under pressure.

• Proven experience in transportation coordination or a related field.

• Familiarity with guest rental vehicle processes is a plus

• Strong leadership and interpersonal skills.

• The ability to move, lift, carry, push, pull, and place objects that weigh 60 pounds or less without aid is required.

• Assistance will be necessary for objects weighing over 60 pounds.

Location:

Aspen, CO

Start Date:

ASAP

Employment Type:

Full Time, Non\-Exempt

Schedule:

Varies

Category:

Front Office

Pay Rate:

$25/hour plus tips

Education and Experience:

• High school diploma or equivalent

• 2\+ years of work experience in hospitality.

Benefits:

• Annual and Seasonal Bonus Opportunities

• Medical/Dental/Vision

• Hotel Discounts

• Employee Assistance Program

• IRA Retirement Plan

• Paid Vacation, Sick and Volunteer Days

• Employee Incentive Programs

• Tuition Assistance

• Paid Bus Passes

• Ski Pass

For more information, contact:

jobs@haymaxhotels.com 970\-989\-9504 HayMax Hotels is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job Details

Bell Captain

Job Description