Job Details
Not specified
On-site
USD43,472 - USD55,046/yearly
Lock Desk Specialist (Onsite in Orange)
Charlotte, NC, US
Job Description
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Position Summary
Ensure prompt and efficient service to Orion Lending’s internal staff as well as our approved broker clientele. Responsibilities
• Accept rate locks from internal and external clients and confirm rate locks back to the client.
• Review and verify locks requests.
• Entering loan information required for locking, relocking, modifying, and extending mortgage commitments into Encompass.
• Reconciling daily locks.
• Resolving price discrepancies at the time of lock
• Other duties may be assigned.
Required Skills
• Strong mathematical/analytical skills.
• Excellent written and verbal communication skills.
• Excellent time management skills and the ability to work in a fast paced environment.
• Demonstrated ability to work well under pressure.
• Superior customer service skills.
• Knowledge of Encompass preferred