SM
Summit Management Corporation
Job Details
Not specified
On-site
Not specified
Front of House Crew Member - Moxy Vanderbilt Hillsboro Village
Tennessee, United States
Job Description
Job Description: As a Front of House Crew Member at the vibrant Moxy Vanderbilt Hillsboro Village, you'll play a pivotal role in delivering an exceptional guest experience. This dynamic position encompasses a combination of Front Desk responsibilities and Bartending duties, catering to our guests' needs and ensuring a lively and welcoming atmosphere in our bar area.
Qualifications:
- Proven experience in a customer-facing role, preferably in a hotel or hospitality environment.
- Bartending experience and knowledge of cocktail preparation techniques.
- Exceptional communication skills with the ability to engage guests and provide top-notch service.
- Strong multitasking abilities and a positive, outgoing personality.
- A passion for delivering outstanding guest experiences and creating a lively atmosphere.
Key Responsibilities:
- Greet guests upon arrival and provide a warm, engaging welcome to the hotel.
- Handle guest check-ins, check-outs, and inquiries efficiently using our hotel management system.
- Assist guests with information about hotel amenities, local attractions, and services.
- Prepare and serve alcoholic and non-alcoholic beverages in accordance with Moxy's signature style and standards.
- Engage with guests, creating a lively atmosphere while providing exceptional service at the bar.
- Maintain cleanliness and organization of the bar area, including stocking supplies and inventory management.
- Ensure a memorable and enjoyable experience for guests by anticipating their needs and providing personalized service.
- Uphold Moxy's playful and energetic vibe, contributing to the unique atmosphere that defines the brand.
- Collaborate with other team members across various departments to ensure seamless operations and guest satisfaction.
- Support fellow crew members during busy periods and contribute to a positive work environment.
Shift Availability:
Day Shift (Preferred)
Night Shift (Preferred)
Physical Requirements:
Must be able to sit, stand, and walk for long periods of time. Light work – exerting up to 30 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
EEOC Statement: Moxy Vanderbilt Hillsboro Village is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Summit Management Corp fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce.
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