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We are seeking a Senior Technical Service Desk L2 to provide advanced technical support for end-user computing, applications, and infrastructure-related issues. The role involves troubleshooting complex incidents, mentor...
• Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics (e.g. locations, SLA’s, contacts and events count, AHT, ToT, etc,).
The Knowledge Manager is responsible for shaping how ECS captures, creates, organizes, validates, presents, and sustains knowledge. The role combines knowledge and content strategy, information architecture, learning ena...
• 6–10 years' experience consulting or working in the enterprise customer arena
• Utilizes technical / procedural skills to support an assigned team’s work within a specified application set or on discrete system elements.
• Design and provision a secure Azure AI Foundry ML architecture for OCR-based billing data extraction, taking models from validation through production deployment to resolve revenue-impacting invoice processing delays.
• Utilizes technical / procedural skills to support an assigned team’s work within a specified application set or on discrete system elements.
• 3-4 years' experience consulting or working in the enterprise customer arena
Develops and ensures implementation of near- and longer-term supply, demand and delivery plans for required equipment, materials and components. Works with operational, sales, marketing, finance and other stakeholders to...
Develops and ensures implementation of near- and longer-term supply, demand and delivery plans for required equipment, materials and components. Works with operational, sales, marketing, finance and other stakeholders to...
• Provides Data Analysis services for assigned product, business, other organizational or client project areas.
• Establish relationships early on with key client and OEM Partner/Supplier contacts.
• Must possess good working knowledge of Microsoft Teams, MS Teams Meeting Rooms.
Highly skilled Security Architect with deep expertise in Microsoft Entra ID to lead the design, implementation, and governance of company Entra ID tenants. This role is pivotal in ensuring tenant baseline configurations,...
We are seeking a highly experienced Presales Solutions Architect - Application Managed Services (AMS) to lead solution design, customer engagements, technical proposals, and commercial modeling for enterprise application...